01
Government
Government Digital Experience Evaluation
A national e-services portal serving millions of citizens suffered from low task-completion rates, high abandonment, and accessibility gaps that excluded users with disabilities.
Platform
Usability Lab — Enterprise UX Intelligence
An AI-powered usability and experience evaluation platform designed to help organizations improve digital products using real user insights, AI analytics, and accessibility-focused methodologies.
Our Platform
Powered by Usability Lab
Our AI-powered usability and experience evaluation platform — built to help organizations improve digital products with real user insights, AI analytics, and accessibility-focused methodologies.
AI-assisted usability testing
User feedback analysis
Accessibility evaluation
UX reporting dashboards
Reward-based participants
Enterprise UX intelligence
2,481
Active participants
98%
Analysis accuracy
147+
AI insights
24/7
Continuous analytics
Case Studies
Projects that reshaped user experience
02
Accessibility
Accessibility Enhancement Project
The bank's mobile app failed core WCAG criteria, blocking visually impaired customers from completing transfers and exposing the bank to regulatory and reputational risk.
03
AI
AI Governance Readiness Assessment
The provider planned to deploy AI for clinical triage but lacked governance, risk controls, or alignment with SDAIA's AI ethics principles and emerging KSA AI regulations.
04
Enterprise
Enterprise UX Optimization
Internal operations staff used five fragmented systems with inconsistent UI patterns, costing the business hundreds of hours per week and inflating training costs for new hires.
05
SaaS
SaaS Platform Development
An early-stage SaaS needed to evolve a brittle MVP into a multi-tenant analytics platform without losing pilot customers or compromising data isolation and uptime.